Open to opportunities

Ingrid Cornea

@ingridcornea

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Hospitality professional and sustainability-focused analyst with strong data and guest-service skills.

Greece

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What I'm looking for

I seek a role combining luxury guest services and data-driven improvements, in a collaborative, sustainability-minded team with growth opportunities.

I am a hospitality professional and sustainability enthusiast with hands-on experience delivering luxury guest experiences and applying data analysis to operational decisions.

At Costa Navarino I managed concierge services, activity and restaurant bookings, retail operations, and curated cultural events, coordinating 50+ weekly bookings using systems such as Opera, TripAround, and Afrodite while resolving guest issues professionally.

As a Junior Data Analyst at EarthLink SRL I used SQL, advanced Excel and QGIS to analyze daily price lists across thousands of products, create clear visualizations for non-technical stakeholders, and ensure data integrity to support profit and markup decisions.

I have additional experience in quality checks, inventory and order management, and travel assistance, and I hold a Master of Arts in International Leisure, Tourism & Events Management with a thesis on gender inequalities in the leisure context.

Experience

Work history, roles, and key accomplishments

Information & Activities Booking Agent

Costa Navarino

Mar 2024 - Oct 2025 (1 year 7 months)

Advised guests on activities and dining, coordinated 50+ weekly bookings across Opera, TripAround and partner systems, and prepared weekly management reports to improve reservation efficiency and guest satisfaction.

Opera TripAround Guest Relations Reporting CRM Cross Cultural Communication

Quality Team Shopper

Picnic

Nov 2022 - Sep 2023 (10 months)

Managed orders and inventory tracking, conducted quality checks and supported food waste reduction initiatives, resolving operational issues to ensure accurate, timely dispatch.

Inventory Management order fulfillment Quality Assurance Internal Systems Time Management Cross Cultural Communication

Junior Data Analyst

EarthLink SRL

Oct 2020 - Nov 2022 (2 years 1 month)

Analyzed 7–8 daily price lists across thousands of products using SQL and Excel, produced visualizations for non-technical stakeholders, and resolved data integrity issues to support pricing and profit decisions.

SQL Excel Data Visualization Data Integrity QGIS Reporting

Travel Assistant Intern

Zepelin Tour

Mar 2020 - May 2020 (2 months)

Developed and updated tourist packages, researched lodging and airfare, maintained agency website content, and supported daily operations to improve service delivery.

Travel Research Microsoft Office Customer Service