Froso A
@frosoa
Motivated professional expanding expertise in Data Analytics and AI.
What I'm looking for
I am a motivated and detail-oriented professional with a diverse background in customer service, front office management, and cabin crew operations. My journey has led me to pursue a Master's Degree in Data Analytics and Technologies at The University of Bolton, where I am currently expanding my expertise in this dynamic field.
Throughout my career, I have consistently delivered exceptional results in fast-paced environments. My experience at Apple as an Artificial Intelligence Specialist and After Sales Associate has equipped me with valuable skills in technology and customer engagement. I am passionate about innovation and thrive on challenges that allow me to leverage my analytical skills to drive meaningful outcomes.
Experience
Work history, roles, and key accomplishments
Training Artificial Intelligence Specialist
Apple
Jan 2025 - Present (5 months)
Currently training as an Artificial Intelligence Specialist, focusing on cutting-edge AI technologies and applications. Developing expertise in machine learning and data analysis to enhance product capabilities.
After Sales Associate
Apple
Jun 2024 - Present (1 year)
Provided exceptional after-sales support, resolving customer issues and ensuring satisfaction. Managed product returns and exchanges, maintaining high service standards.
Cabin Crew
Olympic Airlines
Mar 2021 - Present (4 years 3 months)
Provided excellent in-flight customer service and ensured passenger safety and comfort. Handled various cabin crew duties, adhering to strict aviation regulations.
Front Office Receptionist
Green Suites Boutique Hotel
Aug 2020 - Present (4 years 10 months)
Managed front office operations, including guest check-in/out, reservations, and inquiries. Ensured a seamless guest experience and maintained high occupancy rates.
Cabin Crew
Aegean Airlines
May 2019 - Present (6 years 1 month)
Delivered high-quality cabin service, ensuring passenger satisfaction and safety. Managed emergency procedures and maintained a professional demeanor.
Front Office Receptionist
Livin Urbban
Jun 2017 - Present (8 years)
Managed front desk activities, including guest registration and administrative tasks. Provided information and assistance to guests, enhancing their stay.
Front Office Receptionist
Malliott Company
Jun 2016 - Present (9 years)
Handled front office duties, including welcoming guests and managing communications. Assisted with various administrative tasks to support hotel operations.
Education
Degrees, certifications, and relevant coursework
The University of Bolton
Master's Degree, Data Analytics and Technologies
Currently pursuing a Master's Degree in Data Analytics and Technologies. Focusing on advanced data analysis techniques and emerging technologies in the field.
University of Toulouse Capitole 1
Bachelor, Business Administration and Management
Completed a Bachelor's degree in Business Administration and Management. Gained foundational knowledge in business principles and management practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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