Open to opportunities

swtiria athanasiadou

@swtiriaathanasiadou

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Aspiring data analyst with a strong background in business analytics.

Greece

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What I'm looking for

I am looking for a role that allows me to utilize my analytical skills in a collaborative environment, focusing on HR analytics and data-driven decision-making.

I am a dedicated professional with a Master’s degree in Business Analytics and Data Science from the University of Makedonia. My thesis focused on HR analytics, specifically on matching individuals with suitable job roles, showcasing my passion for leveraging data to enhance organizational efficiency. I have also completed a Bachelor’s degree in Economics, which has provided me with a solid foundation in analytical thinking and economic principles.

Throughout my career, I have gained valuable experience in various roles, including a Data Analyst internship at The Walking Parrot in Lisbon, where I contributed to HR and Operations projects. Currently, I work as a Technical Support Agent at CQS S.A., where I apply my problem-solving skills and adaptability in a remote environment. My commitment to continuous learning is evident through my participation in various e-learning programs, enhancing my technical skills in R, Python, SPSS, and more.

Experience

Work history, roles, and key accomplishments

Current

Recruiter

Current

My Career -GA

Feb 2025 - Present (10 months)

Provided career counseling and guidance to students, assisting them in career exploration and decision-making. Developed personalized career plans and advised on job search strategies.

Career Counseling Mentoring Coaching Communication

Current

Technical Support Agent

Current

CQS S.A

Aug 2024 - Present (1 year 4 months)

Provided technical assistance and support to users, resolving hardware and software issues. Documented technical problems and solutions, contributing to a comprehensive knowledge base.

Technical Support Troubleshooting Customer Service Documentation Remote Support

Data Analyst Internship, HR & Operations

The Walking Parrot

May 2024 - Jun 2024 (1 month)

Analyzed HR and operational data to identify trends and provide actionable insights. Developed reports and dashboards to visualize key performance indicators.

Data Analysis HR Analytics Operations Reporting Data Visualization Excel

ERP Consultant

InTech

Sep 2022 - Apr 2023 (7 months)

Implemented and configured ERP systems for clients, ensuring seamless integration with existing business processes. Provided training and support to end-users on ERP functionalities.

ERP Systems System Implementation User Training Business Process Improvement

Receptionist

Essence Hotel

Apr 2021 - Aug 2021 (4 months)

Managed guest check-ins and check-outs, ensuring a smooth and welcoming experience. Handled reservations, inquiries, and resolved guest issues efficiently.

Customer Service Reserving Communication Problem Solving

Education

Degrees, certifications, and relevant coursework

University of Makedonia

Master’s degree, Business Analytics and Data Science

Activities and societies: Thesis: HR analytics - Match a person with a job

Completed a Master’s degree in Business Analytics and Data Science. Thesis focused on HR analytics, specifically matching individuals with jobs.

University of Ioannina

Bachelor’s degree, Economics

Activities and societies: Projects: Creating a businessplan, Paper analysis on the subject of economics

Undertook a Bachelor’s degree in Economics. Engaged in projects including creating a business plan and conducting paper analysis on economic subjects.

Coursera HRCI

Professional Certification, Human Resources

Completed the HRCI Human Resource Associate professional certification through Coursera. This program enhanced knowledge in human resources.

Udemy

E-learning program, SAP HR

Attended an e-learning program focusing on SAP HR for beginners. Developed foundational skills in SAP HR systems.

EKPA

Training Certificate, Coaching

Obtained a Training Certificate in Coaching from EKPA. This program provided skills in coaching methodologies.

AKETH Consulting and Vocational guidance

E-learning program, Microsoft Office

Participated in an e-learning program on Microsoft Office through AKETH Consulting and Vocational guidance. Gained proficiency in various Microsoft Office applications.