Ines d'Ambra

I'm currently a Subject Matter Expert at OEX Voice Contact Center, providing specialized customer-service knowledge that supports informed decisions and effective problem-solving.

At Aeroprzystań, I supported the operational and logistical coordination of scenic flights, managed schedules, and helped ensure efficient passenger service. My aviation background includes aviation operations management, flight scheduling, airline and airport operations, safety, compliance, and risk assessment.

Previously, I coordinated personalized travel arrangements at CWT, including flights, accommodations, and activities. I also worked in international transport as a Trader and Accountant, negotiating contracts, managing cross-border logistics, monitoring budgets, and maintaining accurate financial records.

I'm completing a Master of Global Management and Strategy after earning a Bachelor of Aviation Management. I bring fluent English, Italian, and Polish, intermediate Spanish, and a practical, client-focused approach to high-pressure operational environments.