ineese Carolus
@ineesecarolus
I resolve customer enquiries and complaints quickly to improve customer satisfaction.
South AfricaWhat I'm looking for
At Amazon Development Centre, I handle inbound customer service calls and resolve customer enquiries and complaints with speed and accuracy.
I provide friendly, attentive support by responding promptly to enquiries, processing order requests, and delivering effective solutions.
I maintain current knowledge of company products, services, and policies so I can give customers accurate information by phone and email.
Experience
Work history, roles, and key accomplishments
Managed inbound customer service calls, resolving queries and complaints to uphold satisfaction levels. Provided friendly and attentive service, processing order requests and maintaining up-to-date product knowledge.
Education
Degrees, certifications, and relevant coursework
Elsies River Secondary School
High School Diploma, General Studies
Completed secondary education at Elsies River Secondary School in 2015.
Availability
Location
South AfricaAuthorized to work in
Job categories
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