Ilse Reckless

Assisting my self employed husband with admin, accounts and proofreading.

Assisted in animal rescue efforts, providing care and support while gaining valuable experience in a non-profit environment.

Managed and prioritized workload for medical claims, conducted site inspections, and liaised with medical providers. Handled in-patient and out-patient claims, ensuring effective problem resolution and customer service support regarding policy cover.

Provided administrative support to the CEO, managing a busy schedule, booking travel, and handling ad-hoc duties during maternity cover.

Managed the Work Permit department, providing consultations and processing applications for residence. Liaised with corporate clients and drafted necessary documentation.

Provided emergency medical travel services, monitored claims, and ensured compliance with underwriter guidelines while managing customer service support.

Oversaw front desk operations at a busy hotel, managing bookings and resolving disputes while ensuring excellent customer service.

Managed accounts, set up payment plans, and collected fees for overdue accounts while working towards revenue targets.

Provided administrative support to the Managing Director, handling customer inquiries and office communications.

Handled food preparation and table service in a busy restaurant, ensuring customer satisfaction and efficient service.

Performed general administrative tasks, managed debts, and maintained client databases while ensuring effective communication.

Grade: Diploma Level 4

Studied German, successfully passing Intermediate level exams.

School leaving 'matriculation' examinations successfully passed with university entry awarded.