At PROTEGAT COVER, I manage disputed files and follow up on unpaid debts. I contact policyholders by phone and email in French, Spanish, and English.
I update case files in the management system and collaborate with the accounting and commercial departments.
At TELEPERFORMANCE ES, I handled customer calls for the Verisure campaign, including technical requests, alarm-system issues, and billing or contract questions. I received an award for additional-sales volume.
Earlier, I handled administrative support at AMORIFE INTERNATIONAL, including invoicing and mediation files. My experience also includes event reception, data entry, and marketing assistance.
