Open to opportunities

Ilham Bintang Prakoso

@ilhambintangprakoso

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Analytical System Analyst and Web Developer focused on data-driven digital solutions.

Indonesia

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What I'm looking for

I’m looking for a role where I can combine system analysis and web development with data-driven decision making—owning requirements, building efficient applications, and improving user experience and performance in a dynamic team.

I’m an Analytical Information Systems graduate (GPA 3.91/4.00, Cum Laude) with a strong foundation in web development, system analysis, and data-driven problem solving. I build scalable applications and translate business needs into clear system specifications, technical documentation, and functional designs.

In my roles as a System Analyst and Web Developer, I’ve collaborated with stakeholders and development teams to deliver effective digital solutions and improve user experience through digitalization. I also bring SEO expertise from managing helowi.com with analytics and research tools, and I’ve led a team in an AI-based blood sugar prediction project.

Experience

Work history, roles, and key accomplishments

Current

E-Commerce Business Owner

Current

Shopee

Aug 2023 - Present (2 years 11 months)

Managed an online store, including product, order, and customer handling. Analyzed sales performance and optimized promotion strategies using data-driven decision making.

E Commerce Store Management Product Management Order Management Sales Performance Data Driven Decision Making

System Analyst

Gama Integra Informatika

Sep 2025 - Feb 2026 (5 months)

Conducted requirement gathering and analysis to define actionable system specifications aligned with business needs. Produced technical documentation and collaborated with stakeholders and development teams to support timely delivery.

System Analysis Technical Documentation Stakeholder Management Business requirements analysis Requirements Gathering

Driver

Shopeefood

Jun 2025 - Feb 2026 (8 months)

Delivered orders efficiently with strong time management while maintaining service quality and customer satisfaction. Optimized delivery routes to improve productivity.

Delivery Time Management Customer Service Customer Satisfaction Route Optimization

Web Developer & System Analyst

Pt. Teman Nginap Hospitality

Feb 2025 - Feb 2026 (1 year)

Analyzed business processes and translated them into functional system designs. Developed a web-based application to improve efficiency and service management while aligning solutions with business needs.

Web Development System Analysis Business Process Analysis Functional Design User Experience (UX)

Outlet Staff - The Tarik Bakar

The Tarik Bakar

Aug 2024 - Oct 2024 (2 months)

Prepared beverages and maintained product quality standards. Provided fast and friendly customer service, handled daily transactions, and kept basic financial records.

Customer Service

SEO Specialist

Freelance

Jan 2021 - Jun 2024 (3 years 5 months)

Managed helowi.com SEO using analytics and SEO tools to support traffic growth and keyword ranking. Conducted keyword research, on-page SEO, competitor analysis, and backlink evaluation, achieving multiple keywords on Google Page One with 4,000+ monthly searches during 2022–2024.

SEO Google Analytics Google Search Console Ahrefs SEMrush Moz WordPress Keyword Research On Page SEO Backlinks Competitive Analysis

Outlet Staff - Ngalir

Ngalir

Sep 2023 - Jan 2024 (4 months)

Managed daily outlet operations and provided customer service. Handled sales transactions, maintained daily financial records, and ensured service quality with minimal waiting time.

Customer Service Daily Financial Records Service Quality Management

Education

Degrees, certifications, and relevant coursework

Universitas Teknologi Yogyakarta

Bachelor of Information Systems, Information Systems

2022 - 2026

Grade: 3.91/4.00 (Cum Laude)

Earned a Bachelor of Information Systems with a 3.91/4.00 GPA (Cum Laude). Developed a strong foundation in web development, system analysis, and data-driven problem solving.