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Ikenna Michael Odinkonigbo

@ikennamichaelodinkon

Business Operations & AI Automation Analyst | Digital Marketing | Workflow Automation (n8n, APIs) | Prompt Engineering | Process Improvement

South Korea

Message

What I'm looking for

I’m looking for remote or global internship/entry-level opportunities in AI automation and business process optimization, building prompt-driven workflows, improving response consistency and turnaround time, and supporting digital transformation.

I am a Business Operations and AI Automation Analyst with 10+ years of experience across banking, human resources, operations, and digital marketing.

My career began in financial services, where I managed client relationships, business development activities, and portfolio growth for one of Nigeria’s leading banks. I later expanded into operations, marketing, and AI-powered workflow automation, helping organizations improve efficiency, reduce manual processes, and make better business decisions.

What I do:

* Workflow Automation (n8n, APIs, no-code/low-code tools)

* AI Prompt Engineering & Generative AI applications

* Digital Marketing & Lead Generation

* Process Improvement & Operational Efficiency

* Stakeholder & Client Relationship Management

Some of my achievements:

> Achieved 163% of the portfolio growth target as a Relationship Manager of Access Bank Plc.

> Received the Group Managing Director Award for exceptional performance at Access Bank Plc.

> Helped generate 91 qualified candidate applications within two weeks through targeted digital marketing campaigns for Nobel Learning PBC. (a record at that time).

> Built automated workflows that streamline communication, lead management, and operational processes also at Nobel Learning PBC.

As I continuously upskill in AI, cybersecurity, automation, and digital technologies. I am open to opportunities in Business Operations, AI Automation, Digital Transformation, Workflow Automation, Customer Success, and Process Improvement across global organizations.

Experience

Work history, roles, and key accomplishments

Current

Nobel Generalist

Current

Nobel Learning PBC

Jan 2024 - Present (2 years 8 months)

Design and execute digital marketing campaigns attracting qualified interns all around the world to join the educational program.

Use AI tools and prompt engineering techniques to create marketing content, improve campaign efficiency, and streamline business operations

Support cross-functional teams across marketing, operations, global promotions, and internship programs.

Operations Support Administrative Coordination Task Coordination

Product Service Coordinator

Taesun Technical Company

Jan 2021 - Jan 2022 (1 year)

• Optimized service coordination processes, improving communication efficiency and strengthening customer satisfaction through proactive issue resolution.

• Improved documentation and reporting across service operations.

• Collaborated with internal teams to align service delivery with client needs which led to increased client satisfaction by 70%.

Task Management Process Coordination Client Communication

Relationship Manager

Access Bank Plc

Jan 2010 - Jan 2018 (8 years)

Managed and grew a portfolio of high-value retail and corporate clients, consistently delivering exceptional customer service and relationship management.

Analyzed client financial needs and business requirements to recommend tailored banking products and solutions, improving customer satisfaction and long-term client retention.

Client Portfolio Management Process Improvement