Ijeoma Uwazie
@ijeomauwazie
I handle high-volume customer support, follow-ups, and appointment coordination across phone, email, and messaging.
NigeriaWhat I'm looking for
At OnBuy and GoWellness Gym, I handle customer inquiries, account issues, membership concerns, payments, scheduling, and service requests across phone, email, and messaging platforms.
I've managed high volumes of inbound and outbound interactions, maintained accurate CRM records, followed up on registrations and renewals, and helped customers make informed service decisions. I work independently in remote and fast-paced environments while focusing on responsive, professional support that improves engagement, bookings, and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Engaged with customers through phone, email, and messaging platforms to resolve inquiries and improve satisfaction. Managed high volumes of interactions and maintained detailed records in a remote environment.
Education
Degrees, certifications, and relevant coursework
University of Ilorin
Bachelor of Science, Agricultural Science
2016 - 2022
Bachelor of Science in Agricultural Science from the University of Ilorin, completed in 2022.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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