Ijeoma Anele
@ijeomaanele
Results-driven administration and customer service professional with over 10 years of experience
What I'm looking for
Ijeoma Edith Anele is a highly organized and results-driven professional with over 10 years of experience in administration, customer service, retail management, and education. With a strong background in operational management, customer relationship management, team leadership, and strategic marketing, I aim to leverage my expertise to drive organizational success and contribute to a dynamic team.
Throughout my career, I have developed excellent communication and interpersonal skills, strong organizational and time management abilities, and proficiency in Microsoft office suite, CRM systems, and other relevant software. My experience in customer service and sales, financial management and accounting, team leadership and management, and strategic/critical thinking has equipped me to excel in fast-paced and dynamic environments.
I am currently pursuing an MBA in Artificial Intelligence at Nexford University, Washington D.C., USA, and hold a Master's degree in Educational Psychology and a Bachelor's degree in Educational Administration from the University of Lagos, Nigeria.
Experience
Work history, roles, and key accomplishments
School Administrator
Holy Hill Private School
Dec 2016 - Present (8 years 6 months)
Oversee daily operations and administration of the school, manage and develop school staff, develop and implement educational programs and school policies, handle school budgeting, finance, and accounts, and foster a safe and productive learning environment for students and staff.
Retail Marketing (Secondment Program)
Emerging Markets Telecommunication Services Ltd (Etisalat Ni
Nov 2015 - Mar 2016 (4 months)
Assist with planning, deployment and reporting of retail communication and promotional programs, work with the Merchandising, Communication and Logistics team on the Management, allocation and deployment of fixtures, promotional items and gifts.
Retail Advisor
Emerging Markets Telecommunication Services Ltd (Etisalat Ni
Jan 2013 - Nov 2015 (2 years 10 months)
Perform direct sales of EMTS's products to end users/customers, organize and participate in product education/demonstrations, promotions and activations, report findings on customer related market intelligence, and log and address customer complaints.
Customer Care Executive
Emerging Markets Telecommunication Services Ltd (Etisalat Ni
Oct 2011 - Jan 2013 (1 year 3 months)
Receive inbound calls from subscribers with regards to companies polices & processes, obtain full understanding of subscriber’s complaints and resolve issues at first contact where possible.
Executive Administrator / Accounts Personnel
Agbomagbe Automobiles & Automotives Ltd
Dec 2009 - Oct 2011 (1 year 10 months)
Prepare and manage all administrative documents, follow up on proposal to clients / organizations, prepare invoice on jobs, cash disbursement to staffs, accurate keeping of financial records, and prepare monthly income / financial statement.
Subject Teacher (English Language)
Government Girls College (Junior), Katsina State
May 2007 - Jan 2008 (8 months)
Teach English Language to students, prepare lesson plans, and assess student performance.
Education
Degrees, certifications, and relevant coursework
Nexford University
Master of Business Administration, Business Administration
2022 - 2024
Pursuing an MBA specialized in Artificial Intelligence, focusing on advanced business management and technology integration.
University of Lagos
Master of Education, Educational Psychology
2009 - 2011
Completed a Master of Education in Educational Psychology, emphasizing the psychological principles applied to educational settings.
University of Lagos
Bachelor of Arts in Education, Educational Administration
2002 - 2006
Earned a Bachelor of Arts in Education with a focus on Educational Administration, preparing for roles in educational leadership.
Aquinas Girls College
Secondary School Leaving Certificate
1995 - 2001
Obtained a Secondary School Leaving Certificate, completing foundational education and preparing for higher studies.
Taurean Primary School
Primary School Leaving Certificate
1989 - 1994
Completed primary education, laying the groundwork for future academic pursuits.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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