Open to opportunities

Ihab Sabbah

@ihabsabbah

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Digital Transformation Consultant focused change management and service design

Germany

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What I'm looking for

I seek a role that values innovation and collaboration, focusing on impactful projects.

I am a dedicated Digital Transformation Consultant with a strong focus on developing service portfolios for the banking, fintech, and consultancy sectors. My work is driven by a passion for innovation and successful change management practices that facilitate digitalization, particularly within the nonprofit sector. I have a rich background in cultural and youth development projects across the EU and the Arab region, which has equipped me with a unique perspective on the challenges and opportunities in these areas.

Throughout my career, I have successfully implemented IT change management projects, engaging stakeholders and developing comprehensive communication plans and user training. My experience as a Researcher at Flow Consulting GmbH has allowed me to conduct in-depth analyses of agile maturity levels in nonprofit organizations, contributing to my expertise in organizational agility. I thrive in collaborative environments, having managed strategic partnerships and designed engaging learning programs that foster social innovation.

Experience

Work history, roles, and key accomplishments

IT Consultant

AZOLA GmbH

Jan 2023 - Present (2 years 5 months)

Implemented IT change management projects successfully, engaging stakeholders and developing communication plans. Designed communication plans and user training programs to ensure smooth transitions.

Change Management Stakeholder Engagement Communications Planning User Training IT Consulting Implementation

Researcher

Flow Consulting GmbH

Jan 2022 - Present (3 years 5 months)

Conducted a comprehensive analysis and assessment for agile maturity level in the Nonprofit sector. This involved evaluating organizational agility and identifying areas for improvement within civil organizations.

Agile Methodologies Nonprofit Sector Analysis Research Assessments Data Analysis

Partnership Manager

TechLabs e.V.

Jan 2022 - Present (3 years 5 months)

Managed strategic partnerships, including a key collaboration between TechLabs and Beiersdorf AG. Designed and executed engaging learning programs and workshops for participants.

Partnership Management Strategic Partnerships Program Design Stakeholder Management

Service Engineering & Management Intern

PPI AG

Feb 2021 - Present (4 years 4 months)

Gained practical experience in service engineering and management principles through hands-on projects. Supported various initiatives related to IT service delivery and optimization.

Service Management IT Service Delivery Data Analysis Process Optimization

Project Lead

PPI AG

Jan 2021 - Present (4 years 5 months)

Developed customized project concepts and detailed timelines for organizational agility initiatives. Conducted comprehensive analysis on 30 Civil organizations across the EU and Arab region. Facilitated workshops and co-created customer journeys and personas.

Project Planning Data Analysis Facilitation Customer Journey Mapping Personas

Program Manager, Erasmus+

Loesje e.V.

Jan 2018 - Present (7 years 5 months)

Organized and facilitated over 45 international seminars with EU civil organizations, fostering cross-cultural collaboration. Built partnerships and created impactful social innovation training programs.

Program Management Facilitation Partnership Building Social Innovation

Project Facilitator

Loesje e.V.

Jan 2017 - Present (8 years 5 months)

Trained and mentored youth in social entrepreneurship projects, guiding them through concept development and implementation. Facilitated workshops and training on gender, diversity & inclusion, and intercultural dialogue for youth.

Facilitation Mentoring entrepreneurship Training

European Voluntary Service Volunteer

European Voluntary Service

Jan 2016 - Present (9 years 5 months)

Participated in the European Voluntary Service, contributing to community projects and cultural exchange. Engaged in the '10 billion people - a planet' film project, gaining experience in social and environmental initiatives.

Community Engagement Environmental Awareness Cultural Exchange

Education

Degrees, certifications, and relevant coursework

Al-Quds University

Bachelor’s Degree, Computer Engineering

Completed a comprehensive curriculum in computer engineering. Gained foundational knowledge and practical skills in various aspects of computer systems and software development.

Universität Hamburg

Master’s Degree, IT Management Consulting

Activities and societies: Scholarship holder Friedrich Ebert Foundation

Studied advanced concepts in IT management and consulting. Focused on developing service portfolios for banking, fintech, and consultancy sectors. Researched successful change management practices and innovation for digitalization in non-profit sectors.