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Ignacio Silva Arias

@ignaciosilvaarias

I resolve bilingual customer inquiries, interpret complex conversations, and support clients through sales and service.

Argentina
Message

What I'm looking for

I'm looking for remote customer support or virtual assistant work where I can use bilingual English-Spanish communication, CRM tools, problem-solving, and client service skills.

I've supported international services at Teleperformance Conosur through real-time English-Spanish interpretation, preserving tone, meaning, and cultural context in sensitive conversations.

I handle complex customer interactions with active listening, rapid problem-solving, confidentiality, and clear communication across cultures.

At AutoDante Dealership - GRUPOJACK and Cuatro Tintas, I provided personalized sales guidance, acquired clients, managed relationships, negotiated, and supported customer retention. I also handled expense control, reinvestment planning, and profit management for commercial operations.

I've overseen daily store operations at Coreplus, supported customers directly, and managed cash and payment methods including Mercado Pago, Payway, and MODO. I'm comfortable using CRM tools, Microsoft Office, and Advanced Excel in remote customer support and virtual assistance work.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Universidad Nacional de Tucumán logoUT

Universidad Nacional de Tucumán

Contador Público, Accounting

2022 - 2023

Pursued accounting studies (Contador Público) at Universidad Nacional de Tucumán from 2022 to 2023.

CF

Colegio San Fernando

High School Diploma, Natural Sciences

Graduated with a High School Diploma in Natural Sciences in 2021.

Tech stack

Software and tools used professionally

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