Veronica Gavilan
@veronicagavilan
Customer Service Specialist at Xtendo Group, resolving users’ questions and supporting a positive app help-center experience.
ArgentinaWhat I'm looking for
At Xtendo Group, I respond to questions from app users and provide effective, quality support. I contribute to a positive experience in the help center.
At Autoloans, I assisted customers seeking vehicle loans and prepared commercial reports. I also supported vehicle agency owners in selling their products.
At Empresa ERRE, I welcomed customers, handled cashier duties, and closed and monitored cash operations. I’m currently studying International Trade at Universidad Empresarial Siglo 21.
Experience
Work history, roles, and key accomplishments
Customer Service Specialist
Xtendo Group
Jun 2024 - Present (2 years 4 months)
Handles user inquiries and provides effective, quality solutions for the application. Contributes to a positive and differentiated experience in the help center.
Ejecutiva de Ventas – Créditos Prendarios
Autoloans
May 2023 - Sep 2023 (4 months)
Received and attended clients, prepared commercial reports on clients and vehicle pledges, and supported vehicle agency owners to facilitate product sales. Maintained ongoing interaction with clients and commercial partners.
Cajera
Empresa ERRE
Jun 2022 - Mar 2023 (9 months)
Provided customer reception and attention, performed cash register closing and operational control.
Education
Degrees, certifications, and relevant coursework
Universidad Empresarial Siglo 21
Licenciatura en Comercio Internacional, Comercio Internacional
Pursuing a degree in International Trade.
Colegio EPES N.º 55
Bachiller en Ciencias Sociales y Humanidades, Ciencias Sociales y Humanidades
Completed secondary education with a focus on social sciences and humanities.
Centro Informático del Norte
Operador de PC – Especialización en Windows, Informática
Completed a computer operator course with specialization in Windows.
Tech stack
Software and tools used professionally
Availability
Location
ArgentinaAuthorized to work in
Salary expectations
Job categories
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