Seeking remote opportunities in Customer Success, Customer Support, Community Management, and Student Recruitment. I enjoy building relationships, solving problems, supporting customers, and helping people achieve their goals. Looking for a collaborative environment that values communication, growth, and exceptional customer experiences.
Ifeyinwa Chude
@ifeyinwachude
Customer-focused professional with 3+ years in student recruitment, CRM, and client relations. Seeking remote Customer Success roles.
What I'm looking for
I am a customer-focused professional with over 3 years of experience in student recruitment, client relationship management, sales, and community engagement. Throughout my career, I have guided prospective international students through the admissions, funding, and enrollment process, helping them make informed decisions about their education and career goals.
In my previous roles, I managed lead pipelines, qualified prospects, maintained CRM records, conducted consultations, organized webinars, and provided ongoing support to students throughout their application journey. I consistently exceeded performance targets while building strong relationships with clients and delivering positive customer experiences.
Beyond sales and recruitment, I have experience managing online communities, creating engaging content, and supporting marketing initiatives. These experiences have strengthened my communication, problem-solving, and relationship-building skills.
My interests lie in customer success, customer support, community management, social media management, and international education. I enjoy helping people achieve their goals, improving customer experiences, and working in collaborative, fast-paced environments. I am currently seeking remote opportunities where I can leverage my customer-facing experience, communication skills, and passion for supporting clients while continuing to grow professionally.
Experience
Work history, roles, and key accomplishments
Sales Development Representative
Xbanka
Oct 2025 - Mar 2026 (5 months)
Managed inbound and outbound customer interactions and supported customers with inquiries and issue resolution. Maintained CRM records for follow-ups and collaborated with internal teams to improve workflows.
Sales Consultant
CareerLeap Africa
May 2024 - Dec 2025 (1 year 7 months)
Supported 100+ clients through education and financing processes by resolving concerns with empathy and guiding them to successful outcomes. Conducted follow-ups and simplified complex information to improve customer understanding.
Customer Support & Sales Associate
Librum Brabus Nigeria Ltd
Feb 2023 - Apr 2024 (1 year 2 months)
Resolved 200+ weekly inquiries across email, chat, and social channels, providing pre- and post-purchase assistance. Documented customer interactions accurately to maintain quality and service consistency.
Remote Debt Recovery Agent
Debt Force Ltd
Apr 2019 - Feb 2023 (3 years 10 months)
Handled high-volume customer communication remotely, managing sensitive conversations with professionalism. Built trust to improve resolution outcomes while maintaining compliance documentation.
Education
Degrees, certifications, and relevant coursework
Enugu State College of Education
National Certificate in Education (NCE), Economics
Earned an NCE in Economics from Enugu State College of Education in 2019.
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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