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Iesha raven

@iesharaven

Healthcare administrative professional at Peachtree Immediate Care handling patient records, insurance verification, and scheduling.

United States

Message

At Peachtree Immediate Care, I registered patients, verified demographic and insurance information, and managed high-volume inbound calls. I also reviewed and uploaded patient documents, scheduled appointments, and maintained digital records in line with HIPAA policies.

At C & M Wholesalers, I managed customer communications remotely and used CRM software and Microsoft Office to process information and maintain account records. As a Caregiver at HomeBridge, I documented service records and coordinated care activities with clients, families, and healthcare professionals.

Experience

Work history, roles, and key accomplishments

Certified Clinical Medical Assistant / Patient Service Representative

Peachtree Immediate Care

Aug 2025 - Sep 2026 (1 year 1 month)

Registered patients and verified demographic and insurance information. Managed high-volume inbound calls, scheduled appointments, and maintained accurate digital records while adhering to HIPAA.

Patient Registration Insurance Verification High Volume Phone Support Appointment Scheduling EMR HIPAA Document Management Data Entry

Inside Sales Representative

C & M Wholesalers

Oct 2020 - Jan 2025 (4 years 3 months)

Managed customer communications through phone and email while maintaining detailed account records. Used CRM software and Microsoft Office applications to process information accurately and efficiently.

CRM Microsoft Office Customer Service Phone Support Email Support Data Entry Problem Solving Time Management

Caregiver

HomeBridge

Jul 2017 - Feb 2024 (6 years 7 months)

Maintained detailed documentation and accurate service records. Coordinated care activities and communicated with clients, families, and healthcare professionals.

Documentation Care Coordination Communication Skills Organization Attention To Detail Time Management