Iejedia Atieno
@iejediaatieno
Detail-oriented professional with expertise in data management and customer support.
What I'm looking for
Iejedia Britter Atieno is a dedicated professional with a strong commitment to producing high-quality data in dynamic environments. With a background in visual testing for AI at Appen Connect, I have honed my skills in image and video recognition, ensuring systems operate at peak efficiency. My role involves meticulous attention to detail, as I feed and test visual data, making necessary corrections to enhance recognition capabilities.
Previously, I served as a Call Center Sales Representative at Horizon Contact Centers, where I developed my customer service skills by assisting clients with product-related issues and account management. My ability to communicate effectively and navigate online tools has allowed me to excel in virtual support roles, ensuring customer satisfaction and operational excellence.
Experience
Work history, roles, and key accomplishments
Visual Test for AI
Appen
Mar 2021 - Present (4 years 3 months)
Responsible for feeding images and videos into the system, testing recognition capabilities, and making necessary corrections to enhance visual recognition. Engaged in various similar projects virtually.
Call Center Sales Representative
Horizon Contact Centers
May 2018 - Oct 2020 (2 years 5 months)
Handled customer queries and complaints, assisted in correcting product errors, and managed customer account activations, upgrades, and deactivations. Provided virtual support to enhance customer satisfaction.
Education
Degrees, certifications, and relevant coursework
University of Nairobi
Bachelor of Arts, Quantity Surveying
2025 -
Institute of Advanced Technology
Certificate, Information and Communication Technology
2015 - 2015
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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