At Legrand | AV, I own product strategy and analytics for enterprise search and product discovery across nine brands and more than 45,000 SKUs. By applying query data to relevance tuning, content optimization, and product enhancements, I increased search click-through from 49% to 72% and improved successful-query results from 79% to 92%.
I led the migration from Coveo JSUI to Coveo Headless and established an AI relevance-tuning framework that combines search metrics with human quality scoring. I also developed GPT-based agents to surface important trends in Qualtrics customer feedback and integrated Qualtrics with Jira and Slack to route and track issues.
I founded CamSkool Digital Webcam – Native EdTech Software, an EdTech SaaS platform, and developed a marketplace of more than 100 webcam plugins and teaching tools. I also worked on an AI pronunciation-coaching product and built agent-based workflows using OpenCLAW and the OpenAI API. At Kaboomracks, Inc - Crypto Industry, I helped move sales from Telegram to an e-commerce ecosystem and contributed to 43% growth in organic search traffic.
