Ichan Sy
@ichansy
Customer service representative with diverse experience in various roles.
PhilippinesWhat I'm looking for
I am Cristian Esquillo Sy, a dedicated professional with a strong background in customer service and sales. My journey began at McDonald's, where I honed my skills in fast-paced environments, and continued through various roles that have shaped my expertise in customer interaction and support.
Throughout my career, I have worked with reputable companies such as Concentrix and Teleperformance, where I excelled as a Customer Service Representative and later transitioned into Talent Acquisition. My experience as a Sales Assistant and Data Encoder has equipped me with a versatile skill set, allowing me to adapt to different challenges and contribute effectively to team goals.
I am eager to leverage my knowledge and skills in a dynamic company that values growth and collaboration. I am committed to continuous learning and am excited about the opportunity to work alongside industry leaders.
Experience
Work history, roles, and key accomplishments
Talent Acquisition (HR)
Teleperformance MOA
Jan 2023 - Present (3 years 5 months)
Involved in the recruitment process, sourcing candidates and managing the hiring process for various positions.
Customer Service Representative
Teleperformance MOA
Aug 2022 - Jan 2023 (5 months)
Engaged with customers to provide support and resolve issues, ensuring a high level of service.
Sales Assistant
Rotary Trading Corporation
Mar 2020 - May 2021 (1 year 2 months)
Assisted in sales operations, providing support to customers and managing inventory effectively.
Customer Service Representative
Concentrix Makati
Oct 2018 - Mar 2019 (5 months)
Provided customer support and assistance, resolving inquiries and issues to enhance customer satisfaction.
Data Encoder
360 Agile Services
Sep 2018 - Oct 2018 (1 month)
Responsible for data entry tasks, ensuring accuracy and efficiency in processing information for the company.
Bartender
The New Century Seafood Restaurant
Jun 2017 - Nov 2017 (5 months)
Served as a bartender, preparing and serving drinks while ensuring customer satisfaction in a fast-paced environment.
Service Crew
McDonald's Company
Oct 2016 - Dec 2016 (2 months)
Worked as a service crew member, providing customer service and assisting in food preparation and order fulfillment.
Education
Degrees, certifications, and relevant coursework
Imus Institute
2015 - 2015
Completed one semester of studies at Imus Institute.
Emiliano Tria Tirona Memorial National High School
High School Diploma, General Education
2010 - 2014
Graduated from Emiliano Tria Tirona Memorial National High School.
Ambrocio Robles Memorial National High School
Elementary School Diploma, General Education
2010 - 2010
Graduated from Ambrocio Robles Memorial National High School.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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