Looking for a job

IBRAHIM GARBA

@ibrahimgarba

Customer Support Representative at LAJ AQUACULTURE AND FARMACOLOGY who handled customer inquiries, orders, deliveries, and follow-ups.

Nigeria

Message

What I'm looking for

I’m seeking a Customer Support and Operations role, particularly in a remote environment, where I can apply my experience in customer communication, complaint resolution, client relationships, and daily operations.

At LAJ AQUACULTURE AND FARMACOLOGY, I responded to customer inquiries about products, services, orders, and availability. I also coordinated orders, deliveries, stock availability, and customer follow-ups.

At EMPIRE ENTERPRISES, I maintained customer and transaction records, handled complaints, and followed up on outstanding issues. I’m seeking a Customer Support and Operations role, particularly in a remote environment, where I can help resolve customer issues and support smooth daily operations.

Experience

Work history, roles, and key accomplishments

Customer Support Representative

LAJ Aquaculture and Farmacology

Aug 2025 - Jul 2026 (11 months)

Responded to customer inquiries and resolved issues professionally while coordinating orders, deliveries, and follow-ups. Supported customer acquisition and retention through effective communication and assisted with training and onboarding.

Customer Service Communication Skills Order Management Problem Solving training coordination

Agricultural Economics / Agribusiness & Aquaculture Professional

Empire Enterprises

May 2021 - Aug 2025 (4 years 3 months)

Interacted with customers regarding services, payments, and account issues while maintaining accurate records. Handled complaints, escalated complex issues, and collaborated with teams to meet deadlines and operational requirements.

Customer Service Record keeping Complaint Resolution Teamwork Operations