Open to opportunities

Iboro Akpan

@iboroakpan

Message

I bring a proactive, dependable approach to keeping business operations running smoothly.

United States

Message

What I'm looking for

I'm looking to support founders or growing businesses with executive administration, operations coordination, CRM management, workflow automation, SOP documentation, and AI-assisted systems that improve productivity.

I've supported De Queens Apparel, Wear & Smile Kiddies, and Primeway Solutions by managing executive calendars, inboxes, travel, meetings, and day-to-day operations across remote teams.

At Primeway Solutions, I built 5+ GoHighLevel and Zapier workflows, managed a 200+ contact CRM database, and supported a website, lead-capture funnel, and AI chat assistant to improve client inquiry processes.

I create SOPs, organize digital records, conduct business research, generate qualified leads, and use AI-assisted tools to keep founders and growing businesses focused, productive, and on track.

Experience

Work history, roles, and key accomplishments

Current

Administrative & Operations Virtual Assistant

Current

De Queens Apparel

Feb 2025 - Present (1 year 6 months)

Managed executive calendars, inboxes, meetings, and travel arrangements while coordinating 20+ weekly administrative activities. Conducted research and generated 150+ business leads using Apollo.io and Hunter.io, and organized digital documents reducing retrieval time by 35%.

Google Workspace Claude AI Apollo.Io Hunter.Io Canva Microsoft Office Trello Calendar Management Inbox Management Travel Coordination Research Lead Generation Document Management Project Coordination

Operations Virtual Assistant

Wear & Smile Kiddies

Aug 2024 - Jan 2025 (5 months)

Coordinated 30+ weekly operational and administrative tasks, designed 20+ branded marketing assets, and created SOPs improving document retrieval time by 40%. Managed customer records using HubSpot CRM and tracked activities with Asana and Trello.

Canva HubSpot Asana Trello SOP Management Document Management Customer Relationship Management Project Coordination

Executive Virtual Assistant

Primeway Solutions

Feb 2024 - Jul 2024 (5 months)

Managed executive travel logistics, supported GoHighLevel website and automation development, and maintained a CRM database of 200+ contacts. Created SOPs and conducted market research to support business planning.