Ibekwe User
@ibekweuser
I analyze business systems, troubleshoot integrations, and turn operational issues into practical solutions.
NigeriaWhat I'm looking for
I'm developing systems analysis capabilities through e-commerce API integration simulations, SQL investigation, REST API analysis, OAuth 2.0 troubleshooting, and process mapping. I document failures, recommend fixes, and translate business problems into requirements and test scenarios.
Across Com Princ Ltd, RelianceHMO, remote virtual assistance, and restaurant operations, I've investigated issues, maintained accurate records, analyzed operational and risk information, coordinated requests, and communicated resolutions clearly. I'm seeking a remote Systems Analyst opportunity focused on business systems and integrations.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Com Princ Ltd
Jan 2023 - Present (3 years 7 months)
Manage customer requests, complaints, and service issues while maintaining accurate records. Investigate problems, escalate issues, and communicate resolutions clearly.
Education
Degrees, certifications, and relevant coursework
Bells University of Technology
Bachelor of Engineering, Electrical and Electronics Engineering
Bachelor of Engineering in Electrical and Electronics Engineering from Bells University of Technology, Ota, graduating in 2019.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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