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@hydeuser
Customer-focused retail leader skilled in operations, cash handling and team supervision.
I am a retail and hospitality professional with hands-on experience leading teams, managing registers, and maintaining efficient store operations in fast-paced environments. I have taken on management responsibilities including inventory counts, cash balancing, delegating tasks, and tracking sales to drive consistent performance.
I bring experience across food service, hospital retail, and large-format retail where I built customer rapport, supported bookkeeping and payroll set-up, and produced written work as a paid ghostwriter. I prioritize cleanliness, safety, and clear communication while helping teams meet operational goals.
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Work history, roles, and key accomplishments
Papa Johns
Jul 2024 - Present (1 year 4 months)
Led store operations including inventory counts, cash handling and register balancing, delegated tasks to staff, and tracked daily and weekly sales to maintain a positive and efficient workplace.
Independent
Jan 2023 - Present (2 years 10 months)
Accepted paid commissions to write essays, articles, and stories for private and public use, delivering client-tailored written content on deadline.
Papa Johns
Mar 2022 - Jul 2024 (2 years 4 months)
Performed food preparation, maintained hygiene and food safety standards, filled multiple roles across busy stores, and supported team operations to meet labor demands.
Sodexo
Nov 2017 - Mar 2024 (6 years 4 months)
Worked in a hospital food service environment handling cash and card transactions, balanced registers under supervision, maintained sanitation and customer rapport, and assisted with data entry and basic bookkeeping tasks.
Operated checkout during peak holiday periods, handled returns and disputes, identified and prevented scams, and delivered high-touch customer service to resolve guest issues.
Papa Johns
Jan 2019 - Dec 2020 (1 year 11 months)
Supported training by writing lesson plans, supervising and identifying student needs, and assisting in classroom instruction under guidance.
Degrees, certifications, and relevant coursework
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