Open to opportunities

hyde User

@hydeuser

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Customer-focused retail leader skilled in operations, cash handling and team supervision.

United States

Message

What I'm looking for

I seek a hands-on role in retail or hospitality with opportunities to lead small teams, manage operations, and contribute to accurate cash and inventory processes.

I am a retail and hospitality professional with hands-on experience leading teams, managing registers, and maintaining efficient store operations in fast-paced environments. I have taken on management responsibilities including inventory counts, cash balancing, delegating tasks, and tracking sales to drive consistent performance.

I bring experience across food service, hospital retail, and large-format retail where I built customer rapport, supported bookkeeping and payroll set-up, and produced written work as a paid ghostwriter. I prioritize cleanliness, safety, and clear communication while helping teams meet operational goals.

Experience

Work history, roles, and key accomplishments

Current

Shift Lead

Current

Papa Johns

Jul 2024 - Present (1 year 2 months)

Led store operations including inventory counts, cash handling and register balancing, delegated tasks to staff, and tracked daily and weekly sales to maintain a positive and efficient workplace.

Team Leadership Inventory Management Food Safety Shift Scheduling Point of Sale

Current

Freelance Ghostwriter

Current

Independent

Jan 2023 - Present (2 years 8 months)

Accepted paid commissions to write essays, articles, and stories for private and public use, delivering client-tailored written content on deadline.

ghostwriting Content Writing Editing Research Client Communication Creative Writing

Inside Associate

Papa Johns

Mar 2022 - Jul 2024 (2 years 4 months)

Performed food preparation, maintained hygiene and food safety standards, filled multiple roles across busy stores, and supported team operations to meet labor demands.

Food Preparation Food Safety Teamwork POS

Barista and Cashier

Sodexo

Nov 2017 - Mar 2024 (6 years 4 months)

Worked in a hospital food service environment handling cash and card transactions, balanced registers under supervision, maintained sanitation and customer rapport, and assisted with data entry and basic bookkeeping tasks.

Customer Service Register Balancing Data Entry Bookkeeping Food Service POS

Guest Advocate

Target

Oct 2021 - Feb 2022 (4 months)

Operated checkout during peak holiday periods, handled returns and disputes, identified and prevented scams, and delivered high-touch customer service to resolve guest issues.

Customer Service POS