HUHyacenth User
@hyacenthuser
Customer-focused marketing graduate skilled in data management and client support.
PhilippinesWhat I'm looking for
I am a marketing management graduate with hands-on experience in data encoding, customer service, and compliance support within government and corporate settings.
At the Department of Social Welfare and Development, I maintained data confidentiality and accuracy by careful encoding, cross-referencing source documents, and streamlining reporting processes.
In financial customer service at Teleperformance, I handled inbound inquiries on bank transactions and products, delivering accurate solutions while maintaining high satisfaction and professionalism.
I also supported compliance and onboarding processes for United Parcel Service, guiding candidates through employment documentation, verifying identification, and ensuring timely submissions with discretion and attention to detail.
Experience
Work history, roles, and key accomplishments
USAssisted candidates with employment documentation (Form W-4, Form I-9), verified identification for work authorization, and ensured timely, compliant onboarding submissions.
Data Encoder
Department of Social Welfare and Development - Surigao City
Jan 2024 - Present (2 years)
Maintained data confidentiality and accuracy by encoding and cross-referencing source documents, improving reliability of program records and streamlining reporting processes.
TEHandled inbound retail banking inquiries, resolving account and product issues while maintaining high customer satisfaction and up-to-date product knowledge.
Education
Degrees, certifications, and relevant coursework
Caraga Institute of Technology
Bachelor of Science in Business Administration, Marketing Management
2020 - 2024
Completed a Bachelor of Science in Business Administration with a major in Marketing Management.
Caraga Institute of Technology
Accountancy and Business Management
2018 - 2020
Studied Accountancy and Business Management coursework at Caraga Institute of Technology from 2018 to 2020.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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