HBHritika Baral
@hritikabaral
Client-focused coordinator experienced in events and customer support.
NepalWhat I'm looking for
I am an adaptable professional with experience in client coordination, customer support, and event management, recognized for clear communication and reliability.
I have coordinated rehearsals, schedules, and logistics for over 50 participants while working with contestants, sponsors, and organizing teams, and I have managed multiple client accounts, prepared reports, and resolved client issues to maintain strong relationships.
I handle client inquiries across calls and digital platforms, gather and share feedback to improve service quality, and work well in teams to ensure tasks are completed efficiently and professionally.
Experience
Work history, roles, and key accomplishments
Customer Support Representative
Icon Derma
May 2024 - Jul 2025 (1 year 2 months)
Handled client inquiries via calls and digital platforms, resolved product and service concerns, and collected client feedback to improve service quality between May 2024 and July 2025.
Event Coordinator
Mr & Miss National Nepal
Jan 2025 - May 2025 (4 months)
Coordinated rehearsals, schedules, and logistics for over 50 participants and communicated with contestants, sponsors, and teams to ensure smooth event operations from Jan 2025 to May 2025.
Client Servicing Executive
Fulcrum Consulting
May 2021 - Jan 2024 (2 years 8 months)
Managed multiple client accounts, conducted outreach to potential clients, prepared progress reports and presentations, and resolved client issues to maintain strong relationships from May 2021 to Jan 2024.
Education
Degrees, certifications, and relevant coursework
Yeti College
Bachelor in Aviation Management, Aviation Management
Currently pursuing a Bachelor in Aviation Management at Yeti College, focusing on aviation operations and management fundamentals.
Little Angels' College
Higher Secondary Certificate (+2), Management
Completed Higher Secondary (+2) in Management with coursework covering business and management principles.
Little Angels' School
School Leaving Certificate (SLC), General Education
Completed School Leaving Certificate (SLC) demonstrating foundational academic achievement.
Tech stack
Software and tools used professionally
Availability
Location
NepalAuthorized to work in
Job categories
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