Houssam Boujid
@houssamboujid
I am a multilingual virtual assistant and operations specialist.
What I'm looking for
I am a multilingual virtual assistant and operations specialist with 5+ years of cross-functional experience in legal administration, tech support, customer service, and event logistics.
At Abdulhadi El Erq Al-Marri Law Firm in Doha I managed high-volume scheduling and travel planning for senior legal staff, maintained invoicing and documentation, and provided client support; I also worked as a tech support agent at Cnexia Maroc resolving client issues by email and phone.
I bring Zapier automation, Google Workspace, CRM and documentation expertise, and experience with remote collaboration tools (Slack, Notion, Trello) to deliver proactive, detail-oriented support across international time zones.
Experience
Work history, roles, and key accomplishments
Executive Assistant
Abdulhadi El Erq Al-Marri Law Firm
Jan 2021 - Jan 2024 (3 years)
Managed high-volume scheduling and travel planning for senior legal staff, improving calendar coordination and reducing scheduling conflicts. Maintained documentation and supported cross-border client communications.
Event Operations Assistant
Festival des Musiques Sacrées de Fès
Jan 2025 - Present (7 months)
Managed hotel bookings and artist logistics for international performers and oversaw VIP experience coordination. Liaised with global partners to ensure timely arrivals and smooth on-site operations.
Tech Support Agent
Cnexia Maroc
Jan 2024 - Present (1 year 7 months)
Resolved client issues via email and phone across American time zones, ensuring prompt resolution and high satisfaction. Processed invoicing and maintained accurate documentation to streamline support operations.
Education
Degrees, certifications, and relevant coursework
Conservatory of Fez
Diploma in Music Theory & Arts, Music Theory & Arts
Completed a diploma in music theory and instrumental studies at the Conservatory of Fez.
Sidi Mohamed Ben Abdellah University
Bachelor's in Law, Law
Completed undergraduate studies in law with coursework taught in French.
ALX Africa
Virtual Assistant Certification, Virtual Assistance
Completed a Virtual Assistant certification covering remote assistance and operational support.
ALX Africa
AI Proficiency, Artificial Intelligence
Completed an AI proficiency course focused on professional foundations and AI tools in 2025.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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