Open to opportunities

Dounia Saber

@douniasaber

Virtual assistant and customer support coordinator helping learners via email and online communication, with strong admin and data skills.

Morocco

Message

What I'm looking for

I’m looking for a role where I can support customers or learners remotely through email and online communication, handle administrative tasks and data entry, and work with digital productivity tools.

I support learners remotely at ALX Africa by answering questions through email and online communication, then pointing people to the right resources.

Alongside day-to-day customer support, I collect feedback, coordinate with remote teams, and keep my communication professional and timely.

I bring hands-on administrative support skills—email and calendar management, data entry, internet research, and work in Microsoft Office and Google Workspace.

Experience

Work history, roles, and key accomplishments

Community Champion

ALX Africa

Apr 2026 - Jul 2026 (3 months)

Supported learners through email and online communication, resolved questions, directed learners to resources, collected feedback, and collaborated with remote teams.

Email Management Customer Support Communication Resources Remote Collaboration