Hosai Wasimi
@hosaiwasimi
Life sciences technical specialist driving product adoption through training, troubleshooting, and cross-functional leadership.
United StatesWhat I'm looking for
I am a life sciences professional with over 10 years of experience in technical support, troubleshooting, and customer education for molecular diagnostic assays and automated platforms. I have a strong record of translating complex scientific and instrumentation challenges into practical solutions, developing technical trainings, and improving operational workflows that enhance customer satisfaction.
I have led cross-functional projects, including directing the design and implementation of a contamination kit during the COVID pandemic, managed field installations and service operations, and continually apply process improvement, Agile principles, and regulatory knowledge to drive product adoption and successful deployments.
Experience
Work history, roles, and key accomplishments
HODiagnosed and resolved complex molecular diagnostic assay and instrument issues on Panther platforms using TMA, PCR and RT-PCR; developed technical training and workflow improvements that increased support efficiency and customer satisfaction. Led cross-functional initiatives including design and rollout of a contamination kit during the COVID-19 pandemic to standardize lab mitigation procedures.
HOManaged field installation projects, coordinating supply chain, sales, and field operations to ensure on-time equipment deployment and 100% deliverable completion while maintaining regulatory and financial compliance. Developed project plans, tracked milestones, and communicated status to stakeholders.
HOOptimized RMA and service contract processes, coordinated technical installations, and maintained CRM records in Oracle to ensure regulatory adherence and improve product return tracking. Prepared performance reports that enabled data-driven operational improvements.
Pashto Language Instructor
Lexicon
Jan 2012 - Dec 2012 (11 months)
Designed and delivered Pashto language and culture curriculum for DoD/DHS personnel, employing structured methodologies that achieved a 100% student completion and pass rate on standardized testing.
Education
Degrees, certifications, and relevant coursework
PIProject Management Institute
Certified Associate in Project Management, Project Management
In-progress Certified Associate in Project Management (CAPM) credential through the Project Management Institute.
SUSan Diego State University
Certificate, Research Ethics
2013 - 2013
Earned a Responsible Conduct for Research certificate from San Diego State University in 2013.
UDUniversity of California, San Diego
Bachelor of Science, Cell Biology & Biochemistry
2011 - 2011
Completed Bachelor of Science in Cell Biology & Biochemistry at UC San Diego in 2011.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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