Angela B

Manage key client relationships as project manager and primary point of contact, driving effective communication, proactive issue resolution, and sustained client satisfaction. Lead laboratory operations supporting pharmaceutical development programs, including method validation, stability, and quality control studies.

Managed daily laboratory operations and project portfolios supporting pharmaceutical development programs. Led cross-functional teams to meet project timelines, quality objectives, and client expectations.

Managed strategic customer relationships, serving as the primary liaison between clients and internal teams. Oversaw project scope, budgets, timelines, resource planning, and change management activities.

Delivered installation, qualification, repair, calibration, and preventive maintenance services for laboratory instrumentation. Developed training materials, procedures, and technical support programs that improved service consistency and customer satisfaction.

Led analytical method development, validation, and transfer activities utilizing HPLC and GC methodologies. Investigated complex analytical issues and implemented solutions supporting quality control operations.

Conducted scientific research and analysis in a laboratory setting, supporting various research projects.

Performed analytical testing and analysis, leading laboratory operations and ensuring quality standards.

Supported manufacturing operations, ensuring production quality and efficiency.

Provided product expertise and support, contributing to product development and quality assurance.

Performed quality control and assurance tasks, ensuring products met regulatory and company standards.

Master of Science in Chemistry from Northeastern Illinois University.

Bachelor of Science in Chemistry from Chicago State University.