Horacio Velásquez

I am a dedicated Customer Service Representative and Data Entry Specialist with over 9 years of experience in enhancing customer satisfaction and managing data accuracy across various industries. My career has been marked by my ability to excel in multi-channel communication and issue resolution, ensuring that customer needs are met promptly and effectively. I have a proven track record of maintaining high customer satisfaction rates, achieving over 90% satisfaction in my previous roles.

Throughout my career, I have worked with reputable organizations such as Teleperformance, McKesson, and Adidas, where I honed my skills in data management, customer service, and team collaboration. My experience includes managing patient inquiries, inputting critical data into Electronic Health Records, and leading market research projects. I am passionate about leveraging my skills in a role that allows me to contribute to a team-oriented environment while ensuring data integrity and customer satisfaction.