At SoftwareOne, I support international client projects through discovery, requirements clarification, documentation, and UAT. For DKSH Consumer Goods’ POLARIS platform, I supported Singapore MVP and Thailand and Malaysia discovery for performance dashboards, customer segmentation, and planning capabilities.
At FPT Software, I worked on life insurance transformation projects for AIA Vietnam and a UK claims-automation engagement for Davies. I analyzed requirements and supported system integration, business rules, data mapping, and testing across insurance platforms and automation projects.
At ACEXIS Software, I led requirement analysis and end-user engagement for clinic and hospital information systems. I also prepared user manuals, delivered training, supported go-live, and clarified defects for development teams.
