Honey Isaro
@honeyisaro
Experienced social worker and case manager specializing in refugee & community support.
What I'm looking for
I am a dedicated social worker and case manager with broad experience supporting refugees, homeless populations, youth, elderly, and community clients across Belgium, Rwanda, and the United States. I have managed operations in service-focused organizations, coordinated intake and case documentation, and performed outreach including home visits and airport arrivals.
My background includes roles as Refugee Case Manager at the IRC, COVID-19 contact tracer, restaurant and salon manager, and multiple social work positions delivering psycho-social support, rehabilitation assistance, and home care. I emphasize client-centered service, collaboration with partner agencies, and practical problem solving to help clients access benefits and achieve stability.
I bring strong people-management, intake and case documentation skills, bilingual communication (French and English), and hands-on experience coordinating services, supervising staff, and conducting field interventions to improve client outcomes.
Experience
Work history, roles, and key accomplishments
COVID-19 Contact Tracer
N-allo
Jan 2020 - Dec 2020 (11 months)
Investigated COVID-19 cases by interviewing infected individuals about contacts and locations to limit spread and supported contact notification and exposure mapping.
Restaurant Manager
The Fork Restaurant
Jan 2018 - Jan 2020 (2 years)
Oversaw daily restaurant operations, managed staffing and shifts, ensured compliance with health and safety regulations, negotiated supplier pricing, and resolved customer issues to protect reputation.
Beauty Salon Manager
Tara Spa
Jan 2016 - Jan 2018 (2 years)
Managed salon operations and staff scheduling, led recruitment, developed marketing strategies, controlled product usage and budgets, and maintained service quality to retain clients.
Home Care Agent
Fondation Becker
Jan 2009 - Dec 2012 (3 years 11 months)
Provided personal care and daily support to elderly residents, assisted with mobility and grooming, offered emotional support, and ensured overall welfare and living conditions.
Social Worker
Samusocial
Jan 2015 - Present (10 years 9 months)
Provided psycho-medical-social support to homeless individuals in Brussels, managed case files, oriented clients to care centers, and conducted on-site interventions and basic welfare assistance.
Social Worker
Institut Pacheco
Jan 2013 - Present (12 years 9 months)
Supported patients with psychological conditions through rehabilitation planning, medical history documentation, family liaison, and monitoring of patient well-being during hospitalization.
Educator
L'Acanthe
Jan 2010 - Present (15 years 9 months)
Planned and led group and one-on-one activities to stimulate children's imagination and sensory development and supported physical activities and learning for needy children.
Educator
Ecole Communale Eugene Flagey
Jan 2009 - Present (16 years 9 months)
Supervised and cared for children aged 3–12, organized play and monitored children during breaks while assisting in team assignments and activities.
Social Worker
Cellule Jeune du CPAS de Jette
Accompanied beneficiaries under 25 in personal development and career orientation, conducted social investigations and home visits, and referred clients to public and private assistance programs.
Case Manager
International Rescue Committee
Enrolled eligible refugees and immigrants in matching grant programs, completed documentation, provided medical and public-benefits case management, and conducted home and airport follow-ups to support successful resettlement.
Education
Degrees, certifications, and relevant coursework
HELb (École d'Enseignement Supérieur)
Bachelor, Social Work
2015 - 2015
Completed BAC in Social Work at HELB in 2015.
CERIA, Institut Emile Gryzon
Secondary School Certificate, Education Assistance
2010 - 2010
Obtained Secondary school certificate with option in education assistance in 2010.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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