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Honey Isaro

@honeyisaro

Experienced social worker and case manager specializing in refugee & community support.

United States
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What I'm looking for

I seek a client-focused role where I can coordinate services, manage cases, lead outreach, and help vulnerable populations access benefits and achieve stability.

I am a dedicated social worker and case manager with broad experience supporting refugees, homeless populations, youth, elderly, and community clients across Belgium, Rwanda, and the United States. I have managed operations in service-focused organizations, coordinated intake and case documentation, and performed outreach including home visits and airport arrivals.

My background includes roles as Refugee Case Manager at the IRC, COVID-19 contact tracer, restaurant and salon manager, and multiple social work positions delivering psycho-social support, rehabilitation assistance, and home care. I emphasize client-centered service, collaboration with partner agencies, and practical problem solving to help clients access benefits and achieve stability.

I bring strong people-management, intake and case documentation skills, bilingual communication (French and English), and hands-on experience coordinating services, supervising staff, and conducting field interventions to improve client outcomes.

Experience

Work history, roles, and key accomplishments

FB

Home Care Agent

Fondation Becker

Jan 2009 - Dec 2012 (3 years 11 months)

Provided personal care and daily support to elderly residents, assisted with mobility and grooming, offered emotional support, and ensured overall welfare and living conditions.

SA

Social Worker

Samusocial

Jan 2015 - Present (10 years 9 months)

Provided psycho-medical-social support to homeless individuals in Brussels, managed case files, oriented clients to care centers, and conducted on-site interventions and basic welfare assistance.

IP

Social Worker

Institut Pacheco

Jan 2013 - Present (12 years 9 months)

Supported patients with psychological conditions through rehabilitation planning, medical history documentation, family liaison, and monitoring of patient well-being during hospitalization.

LA

Educator

L'Acanthe

Jan 2010 - Present (15 years 9 months)

Planned and led group and one-on-one activities to stimulate children's imagination and sensory development and supported physical activities and learning for needy children.

CJ

Social Worker

Cellule Jeune du CPAS de Jette

Accompanied beneficiaries under 25 in personal development and career orientation, conducted social investigations and home visits, and referred clients to public and private assistance programs.

IC

Case Manager

International Rescue Committee

Enrolled eligible refugees and immigrants in matching grant programs, completed documentation, provided medical and public-benefits case management, and conducted home and airport follow-ups to support successful resettlement.

Education

Degrees, certifications, and relevant coursework

HS

HELb (École d'Enseignement Supérieur)

Bachelor, Social Work

2015 - 2015

Completed BAC in Social Work at HELB in 2015.

CG

CERIA, Institut Emile Gryzon

Secondary School Certificate, Education Assistance

2010 - 2010

Obtained Secondary school certificate with option in education assistance in 2010.

Tech stack

Software and tools used professionally

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Honey Isaro - COVID-19 Contact Tracer - N-allo | Himalayas