Homebase HMG

Led business analysis and requirements efforts for regulatory-driven initiatives within Corporate & Investment Banking, assessing impacts across business, technology, and operations. Partnered with stakeholders to ensure alignment with regulatory expectations and translated complex requirements into clear business rules and system impacts.

Led end-to-end implementation of Workday Payroll, Core HR, Benefits, Absence, and Talent, achieving 100% on-time go-live. Reduced manual payroll errors by 30% and improved reporting accuracy and processing efficiency by 35% through process redesign and custom Workday reports.

Supported project delivery for Workday Payroll initiatives by coordinating HR business requirements and partnering with HR, Finance, Tax, Benefits, Time Tracking, and IT stakeholders. Created and maintained SOPs, process maps, and knowledge-base documentation, and provided Level 2/3 production support.

Led multi-state payroll operations for 3,000+ employees, managing day-to-day processing and continuous improvement for a PeopleSoft-based environment. Increased processing accuracy by 35% and improved operational visibility by 40% through KPI dashboards and analytics.

Supported transition of payroll from ADP to Workday, contributing to testing strategy, data validation, and process design, reducing test cycles by 50%. Reduced overpayments by 20% through improved timekeeping audits and root-cause analysis.

Managed end-to-end payroll operations for the Carolina Division, ensuring 100% IRS audit compliance and adherence to internal controls. Decreased manual data errors by 10% and improved training efficiency by 25%.

Led payroll system implementations and client engagement projects for multiple enterprise clients, coordinating tasks across internal teams and client stakeholders. Improved productivity by 60% through process reengineering and automation initiatives.

Bachelor of Science in Business Administration from the University of North Carolina at Greensboro, completed in 2025.