Open to opportunities

Holly Baker

@hollybaker

Message

I lead software quality strategy, testing, releases, and process improvement for complex product suites.

United States

Message

What I'm looking for

I'm looking to contribute to a progressive team that values quality, collaboration, process improvement, and opportunities for professional growth.

At Aspenware Internet Solutions, I lead end-to-end quality strategy for the product suite, turning evolving business objectives into test plans, high-impact test cases, and release-readiness processes. I partner with product managers and developers to surface defects early, investigate automation failures, manage deployments in Azure DevOps, and improve quality standards across teams.

I've built my career across QA, implementation, integration, support, and team leadership at Aspenware and Inntopia. I bring hands-on manual, API, mobile, and multi-browser testing experience alongside client implementation, troubleshooting, mentoring, and scalable process development.

Experience

Work history, roles, and key accomplishments

Current

Senior QA Engineer

Current

Aspenware Internet Solutions, Inc

Apr 2025 - Present (1 year 4 months)

Led end-to-end quality strategy for Aspenware's product suite, ensuring releases met stringent functional, performance, and business requirements. Translated complex business objectives into comprehensive test plans and high-impact test cases, and mentored junior QA engineers.

QA Engineer

Aspenware Internet Solutions, Inc

Aug 2022 - Apr 2025 (2 years 8 months)

Ensured overall quality, reliability, and functional accuracy of Aspenware's product suite across all stages of the development lifecycle. Collaborated with cross-functional teams to clarify requirements, executed manual testing, and supported release readiness through Azure DevOps.

Manual Testing Functional Testing UI Testing Integration Testing End To End Testing Acceptance Testing Regression Testing Jira Azure DevOps SQL Technical Documentation Troubleshooting Process Development Collaboration

QA Engineer

Inntopia, Inc

Oct 2017 - Aug 2022 (4 years 10 months)

Implementation & Integration Manager

Inntopia, Inc

Oct 2014 - Oct 2017 (3 years)

Led end-to-end software integration and implementation projects, ensuring solutions delivered on time and within scope. Translated technical requirements into project plans, managed client expectations, and provided technical leadership to implementation specialists.

Project Management Integration Implementation Data Mapping Configuration Troubleshooting Process Improvement Technical Leadership Client Management Risk Mitigation Testing Validation Data Analysis

Manager of Support & Implementation Services

Inntopia, Inc

Oct 2007 - Oct 2014 (7 years)

Led a customer-focused support and implementation organization, ensuring timely resolution and high customer satisfaction. Built scalable processes, mentored team members, and used data-driven insights to guide continuous improvement.