Holger Schilaske
@holgerschilaske
I lead operations, customer service, and organizational transformation across diverse industries.
GermanyWhat I'm looking for
I lead the Leuna site at Fraunhofer-Zentrum für Chemisch-Biotechnologische Prozesse CBP, following leadership roles across research, education, customer service, and operations.
Previously, I served as Managing Director at Stiftung Klosterschule Roßleben and JS Deutschland GmbH, and as Head of Customer Service at Drei Österreich. My work has consistently centered on customer satisfaction, operational leadership, and organizational performance.
At ROLAND Assistance, I led operations as an authorized signatory and served as General Manager of ROLAND AssistancePartner GmbH.
My earlier experience includes Country Manager at Transcom WorldWide, General Manager at Perry & Knorr, and Managing Director at SprechwerK. I bring a long track record in digitalization, operations management, call center development, CRM, and sales management.
Experience
Work history, roles, and key accomplishments
Leiter Standort Leuna
Jul 2022 - Present (4 years 1 month)
Managing the site in Leuna, overseeing operations and strategic development. Focused on digitalization and customer relationship management.
Worked as Geschäftsführer at Stiftung Klosterschule Roßleben.
Worked as Head of Customer Service at Drei Österreich.
Worked as Geschäftsführer at JS Deutschland GmbH.
Worked as Leiter Operations/Prokurist at ROLAND Assistance GmbH.
Worked as General Manager at ROLAND AssistancePartner GmbH.
Worked as General Manager at Perry & Knorr.
Worked as Country Manager at Transcom WorldWide.
Worked as Managing Director at SprechwerK.
Operational Management Executive
Various Companies
Held leadership roles with P&L responsibility up to €55M and managed up to 1,500 employees across 16 sites. Drove operational excellence, restructuring, and digitalization initiatives.
Education
Degrees, certifications, and relevant coursework
FernUniversität in Hagen
Wirtschaftswissenschaften
Hochschule Osnabrück
1996 - 1998
FernUniversität in Hagen
Wirtschaftswissenschaften
Studied Wirtschaftswissenschaften at FernUniversität in Hagen.
Tech stack
Software and tools used professionally
Availability
Location
GermanyAuthorized to work in
Job categories
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