Hiwot Tesfaye

I’m Hiwot Tesfaye, a dedicated and adaptable professional focused on virtual assistance, sales support, and lead generation—grounded in strong data analysis fundamentals. I enjoy remote work, digital tools, and finding global opportunities through consistent, high-quality execution.

I’m currently sharpening my skills through ALX Virtual Assistant and Professional Foundations programs, plus the ALX AiCE HerCommerce Women Hackathon, where I’m learning how to leverage AI tools like ChatGPT, Canva AI, Jasper, MidJourney, and ElevenLabs. I use these to work smarter, create engaging content, and boost productivity.

With experience in shop management and sales, I bring strong organizational and communication skills to every role. Previously, I worked as a Customer Service Agent, strengthening my ability to handle customer operations, problem-solve quickly, and support smooth day-to-day service delivery.

I’m also comfortable working with tools like Notion and Microsoft Office, and I enjoy using AI assistants and CRM/data entry workflows to streamline operations and deliver results. My long-term vision is to combine my skills in business, technology, and people management to grow into international opportunities.