Bilen Hailu
@bilenhailu
I provide reliable remote administrative and customer support for clients.
EthiopiaWhat I'm looking for
I've supported clients remotely as a freelance Virtual Assistant since 2023, managing email, calendars, scheduling, data entry, file organization, online research, document preparation, and social media updates.
Previously, I handled online customer inquiries and technical support, maintained accurate records, and resolved issues efficiently. I'm studying Business Administration and strengthening my remote-support skills through the ALX Africa Virtual Assistant course.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Freelance
Jan 2023 - Present (3 years 8 months)
Manage email, calendar, and scheduling tasks for clients. Handle data entry, file organization, and online research.
Customer Service Representative
Online Support
Jan 2021 - Dec 2023 (2 years 11 months)
Assisted clients with inquiries and technical support. Maintained accurate records and resolved customer issues efficiently.
Education
Degrees, certifications, and relevant coursework
Unity University
Bachelor's Degree, Business Administration
2022 -
Currently pursuing a degree in Business Administration at Unity University, Dessie, with an expected completion in the future.
Catholic Kidanemihret School
High School Diploma, General Studies
2019 - 2022
Completed high school education and obtained a high school diploma.
Tech stack
Software and tools used professionally
Availability
Location
EthiopiaAuthorized to work in
Salary expectations
Job categories
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