Hisham Faraj
@hishamfaraj
I blend IT operations, infrastructure architecture, and automation to build SaaS.
LebanonWhat I'm looking for
I’m an IT Operations Manager, Infrastructure Specialist, and Digital Solutions Architect with 14+ years of experience designing, securing, and scaling enterprise technology environments across hospitality, banking, construction, education, and multi-business operations. I started in enterprise infrastructure—building reliable networks, managing mission-critical servers, securing business systems, and leading IT operations for organizations supporting hundreds of users.
Today, I bridge enterprise infrastructure with modern digital innovation, focusing on reducing operational friction and increasing efficiency through human-centered systems people actually enjoy using. As a Digital Solutions Architect & Automation Lead (freelance), I architect multi-tenant SaaS platforms and workflow-driven solutions, build cross-platform apps with Flutter/Firebase/Supabase, and implement automation using n8n, API integrations, and AI-assisted operational workflows, while applying secure role-based access and modular system design.
Experience
Work history, roles, and key accomplishments
Digital Solutions Architect & Automation
Digicloud Technologies
Jan 2019 - Present (7 years 7 months)
Led the design, architecture, and delivery of modern business systems, workflow automation, and digital transformation for internal and client-focused projects. Built and integrated multi-tenant SaaS and workflow-driven platforms using Flutter, Firebase, Supabase, n8n, and APIs.
Digital Solutions Architect & Automation Lead
Jan 2019 - Present (7 years 7 months)
Lead the design, architecture, and delivery of modern business systems, workflow automation, and digital transformation initiatives for internal ventures and client-focused projects.
Key initiatives include:
• Architecting Taplync, a multi-tenant SaaS booking and business operating platform designed for service-based businesses across Lebanon and the GCC.
• Designing secure workflow-driven plat
Information Technology Supervisor
Apr 2018 - Present (8 years 4 months)
Group IT Supervisor including Hospitality: Served as the technical lead for the group’s subsidiaries, including Hotel 1866. Directly supervised the Hotel IT Manager, managing task handovers and maintaining full knowledge of the hotel’s routes, whereabouts, and infrastructure topology.
Hospitality Systems Implementation: Implemented Cisco solutions and Exterity IPTV systems from scratch, handling
IT Infrastructure and Support Supervisor
May 2011 - Dec 2025 (14 years 7 months)
System Integrator
IT Infrastructure and Support Supervisor
Creative Construction Systems
Apr 2017 - Feb 2019 (1 year 10 months)
Implemented enterprise infrastructure across multiple sites, including cabling and setup for wireless networks, PA systems, IP telephony, and IPTV solutions. Designed and configured network environments using VLANs, routers, and switches, and delivered end-to-end IT solutions including servers, CCTV, and access control.
Infrastructure Implementation: Successfully implemented cabling and physical setup for all Wireless networks, Public Address (PA) systems, IP Telephones, and IPTV solutions.
Network Engineering: Designed and configured vendor-neutral network environments, working extensively with VLANs, routers, and switches (beyond Cisco) to ensure seamless site connectivity.
Managed a 9-member IT team supporti
Supported large-scale education and training programs serving 3,000+ educators across Lebanon and abroad.
Contributed to hospitality IT projects including Opera PMS, Micros POS, and IPTV deployments.
Designed and supported enterprise LAN, WAN, wireless networks, and Cisco IP telephony.
Administered Active Directory, Exchange, SharePoint, SQL, DNS, DHCP, IIS, and backup systems.
Information Technology Support Admin
Tahseen Khayat Group
Apr 2011 - Apr 2017 (6 years)
Supported large-scale education and training programs and contributed to hospitality IT projects, including OPERA PMS, Micros POS, and IPTV deployments. Administered enterprise LAN/WAN/wireless networks and services including Active Directory, Exchange, SharePoint, SQL, DNS, DHCP, IIS, and backup systems.
IT Infrastructure Support Administrator
Tahseen Khayat Group
Apr 2011 - Apr 2017 (6 years)
Provided infrastructure and support administration, including technical support and problem solving for enterprise IT environments. Supported systems using Hyper-V and cloud infrastructure concepts alongside ticketing and online support.
Worked as IT Infrastructure and Support Administrator at Tahseen Khayat Group.
Handled operational work related to card processing, embossing, and print management for banking services. Worked with billing and retail banking workflows and supported database administration tasks.
Provided IT support and hardware assistance, including technical support and troubleshooting for end users. Supported server and connectivity-related tasks and used ticketing and communication to resolve issues.
Education
Degrees, certifications, and relevant coursework
American University of Science and Technology
Bachelor of Science, Computational Science
International School Of Chouiefat
The International School of Choueifat
Grade 12, American/United States Studies/Civilization
American University of Science and Technology
Foundation degree
2002 - 2003
Chouiefat Modern School
High School, Mathematics
2001 - 2002
12 Grade American Program
International School of Choueifat
Grade 12, American/United States Studies/Civilization
Completed Grade 12 with studies in American/United States Studies/Civilization.
Tech stack
Software and tools used professionally
Availability
Location
LebanonAuthorized to work in
Job categories
Skills
Interested in hiring Hisham?
You can contact Hisham and 90k+ other talented remote workers on Himalayas.
Message HishamGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
