Hina Rohilla

Orchestrates complete Hire-to-Retire operational frameworks across regional workforce, maintaining employee master data, contract issuances, and offboarding settlements. Safeguards 100% audit readiness through regular HRIS data hygiene checks and alignment with regional statutory labor regulations.

Managed high-volume HR service tickets worldwide via ServiceNow HRSD, consistently exceeding predefined first-contact resolution and SLA benchmarks. Spearheaded the 2022 Time Tracking Process Improvement Initiative, eliminating timesheet approval bottlenecks and boosting compliance rates.

Directed recruitment delivery frameworks, search mandates, and strict client SLAs spanning IT, banking, and professional corporate sectors. Standardized end-to-end recruitment pipelines, competency-based assessment guidelines, and third-party background screening protocols.

Supervised end-to-end offer package formulation, pre-employment credential validation, and seamless day-one induction ceremonies. Analyzed ATS recruitment metrics, sourcing channels, and cost-per-hire ratios to optimize talent acquisition investments.

Administered pre-joining formalities, background verifications, corporate orientation programs, and personnel file management. Coordinated cross-departmental engagement initiatives, internal company communications, and front-line query resolutions.

Executed full-lifecycle talent sourcing across Banking, Voice/Non-Voice, and IT domains. Performed preliminary HR interviews and structured credential verifications.

Pursued an MBA in Human Resources from Sikkim Manipal University from 2008 to 2010.

Completed a PGDBM in Human Resources from Skyline Business School, Gurgaon from 2008 to 2010.

Earned a BA in Sociology from DAV College, Dehradun from 2003 to 2006.