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Sahana HMSH
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Sahana HM

@sahanahm

HR operations and onboarding specialist streamlining Workday PeopleSoft workflows for accurate SLA-compliant employee experiences.

India
Message

What I'm looking for

I’m looking for an HR operations role where I can use Workday HCM and ServiceNow to run end-to-end onboarding and HR CORE transactions with strict SLA compliance, strengthen data integrity, and improve processes through SOPs and continuous learning.

I’m an HR Operations Specialist with 5+ years of progressive experience managing end-to-end employee lifecycle processes across global geographies (USA & Canada). I process high-volume HR transactions with high accuracy and SLA compliance using Workday HCM, PeopleSoft HCM, and ServiceNow—covering hiring, onboarding, position management, transfers, and offboarding.

In recent roles, I owned pre-boarding and onboarding within Workday, ensured Day 1 readiness for contingent workers, and ran structured new-hire orientation sessions to improve onboarding effectiveness. I also executed HR CORE processes, resolved ServiceNow HR service requests to maintain 95%+ compliance, built and shared SOPs, and mentored team members—partnering closely with HR Business Partners and Talent Acquisition to deliver a seamless candidate and employee experience.

Experience

Work history, roles, and key accomplishments

Cognizant Technology Solutions logoCS

Onboarding Specialist

Jan 2024 - Sep 2024 (8 months)

Managed end-to-end pre-boarding and onboarding on Workday HCM, maintaining offer management documentation, compliance requirements, and employee records within SLA. Coordinated contingent worker onboarding (IT access provisioning, ID badge activation, asset allocation) and delivered new-hire orientation with onboarding effectiveness surveys.

Accenture logoAC

Learning Operations Associate

Jan 2023 - Dec 2023 (11 months)

Supported global training initiatives by coordinating logistics across multiple geographies to ensure session readiness and IT enablement. Managed vendor communications and LMS data for participant completion, reporting training effectiveness and outcomes to senior stakeholders.

Accenture logoAC

HR Operations Associate

Jun 2020 - Jan 2023 (2 years 7 months)

Executed HR CORE processes using PeopleSoft HCM and Workday HCM for full employee lifecycle operations across USA and Canada, including hiring, offer generation, background checks, transfers, promotions, exits, and compensation adjustments. Resolved ServiceNow HR service requests within SLAs with 95%+ compliance and accuracy, and authored SOPs with knowledge-sharing for Workday HCM onboarding and

CS

Assistant Consultant

CIEL HR Services

Oct 2019 - Jun 2020 (8 months)

Managed employee lifecycle HR operations including recruitment coordination, onboarding, confirmation, and exit formalities. Supervised hiring for contingent and contract employees, including documentation verification, background checks, and system onboarding, and partnered with hiring managers on engagement activities to support retention and culture.

HS

Customer Relationship Officer

HGS Global Solutions

Apr 2017 - Jun 2018 (1 year 2 months)

Provided customer support by resolving technical, billing, and network issues while adhering to SLA and service quality standards.

Education

Degrees, certifications, and relevant coursework

Bangalore University logoBU

Bangalore University

Master of Computer Applications, Computer Applications

2014 - 2017

Master of Computer Applications (MCA) at Bangalore University, completed from 2014 to 2017.

Mysore University logoMU

Mysore University

Bachelor of Science, Science

2011 - 2014

Bachelor of Science (BSc) at Mysore University, completed from 2011 to 2014.

Tech stack

Software and tools used professionally

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