Open to opportunities

Poornima Patil

@poornimapatil

Message

I lead global HR operations, HRIS transformation, payroll, and employee lifecycle delivery.

India

Message

What I'm looking for

I'm looking to lead global HR operations, HRIS transformation, employee lifecycle, payroll, compliance, and shared-services teams while improving SLAs, employee experience, and operational efficiency.

At WNS Global Shared Services, I led global Hire-to-Retire operations across APAC, the US, and the Americas, achieving 99% SLA compliance and reducing process errors by 95% through Lean improvements.

I led a 25-member HR Operations team and supported SAP and Workday implementation for 2,000+ employees, delivering a successful go-live with zero critical defects. I also standardized SOPs, automation, ticket governance, and escalation frameworks, reducing ticket resolution time by 80%.

Across roles at Ascentt Techno System, Yingkou Jinchen Machineries, JK Infotech, Bitfraction Technology, and CBS International, I've managed employee lifecycle operations, payroll, HRIS, compliance, talent acquisition, employee relations, analytics, and global stakeholder delivery.

Experience

Work history, roles, and key accomplishments

HR Manager - Global Operation

WNS Global Shared Services

Dec 2024 - May 2026 (1 year 5 months)

Managed end-to-end Hire-to-Retire operations, achieving 99% SLA compliance and reducing process errors by 95%. Led a 25-member HR Operations team and supported SAP & Workday implementation for 2,000+ employees.

Workday SAP HCM SAP SuccessFactors SAP Fieldglass Ariba ADP Workbrain Concur Lean Process Improvement SLA Management HRIS Payroll Benefits Administration I 9 Verification Background Verification HR Compliance Process Automation Team Leadership

HR – Operation & Compliance Specialist

Ascentt Techno System

Dec 2023 - Nov 2024 (11 months)

Managed end-to-end HR Operations for India and the US, covering the full employee lifecycle. Administered SAP HCM and supported SuccessFactors, ensuring accurate HRIS data management and payroll processing.

SAP HCM SuccessFactors HRIS Payroll HR Analytics Tableau Excel HR Compliance Policy Development Performance Management Employee Relations Team Mentoring Process Improvement

HR Manager

Yingkou Jinchen Machineries

Sep 2021 - Nov 2023 (2 years 2 months)

Managed end-to-end HR Operations for China & India including talent acquisition, employee lifecycle, HRIS, payroll, benefits, compliance, and employee relations. Administered SuccessFactors for global teams and managed payroll, reimbursements, visa & immigration, and travel.

SuccessFactors HRIS Payroll Benefits Administration Compliance Employee Relations Talent Acquisition Visa and Immigration Services Performance Management Succession Planning Team Leadership

Assistant Manager

JK Infotech

Feb 2019 - Aug 2021 (2 years 6 months)

Managed end-to-end recruitment, onboarding, employee orientation, and vendor management while supporting daily HR operations. Developed HR policies, hiring processes, and workforce planning initiatives.

Recruitment Onboarding Vendor Management HR Policy Workforce Planning Facilities Management Compliance Team Management

Sr. HR Executive

Bitfraction Technology

Jan 2017 - Dec 2018 (1 year 11 months)

Handled recruitment, timesheet management, client management, performance management, procurement & billing, HRIS, payroll, employee relations, and HR reporting.