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Himanshu TomarHT
Looking for a job

Himanshu Tomar

@himanshutomar3

Customer Support Specialist blending technical troubleshooting and clear communication.

India
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What I'm looking for

I’m looking for a customer support role where I can use my technical aptitude and communication skills to deliver exceptional customer experiences—handling issues clearly, troubleshooting effectively, and supporting customers with empathy.

I’m a tech-savvy professional with a strong foundation in data tools, web technologies, and analytical problem-solving. I focus on clear written communication, understanding technical issues, and delivering solutions that feel fast and dependable.

In my internship as a Junior Software Engineer at MCN Solutions Pvt Ltd, I managed a client-facing website rebuild project—coordinating requirements, communicating progress, and ensuring deliverables met expectations. I also handled technical troubleshooting during website migration using React JS and Bootstrap, and kept work organized through bug documentation, task tracking, and cross-functional updates.

I’m now seeking a customer support role where I can apply my technical aptitude and communication skills to deliver exceptional customer experiences. I bring empathetic communication, ticket management, escalation handling, and data documentation—so customers get accurate answers and teams stay aligned.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

MT

Maharaja Agrasen Institute of Technology

Bachelor of Technology (B.Tech), Mechanical & Automation Engineering

Grade: CGPA: 7.8/10

Earned a B.Tech in Mechanical & Automation Engineering at Maharaja Agrasen Institute of Technology, Rohini, Delhi (CGPA: 7.8/10).

Tech stack

Software and tools used professionally

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