Open to opportunities

Hilton Frost

@hiltonfrost

Message

I build and run cross-border operations, supply chains, fulfilment systems, and product launches.

South Africa

Message

At 13Industries, I hold full operational ownership across three owned and five distributed component brands, managing warehouse operations, inventory forecasting, B2B sales, international freight, credit control, and supplier relationships.

I build practical internal tools with AI-assisted development using Claude Code, including operational apps used daily across the business and an upcoming Shopify App Store release. I also lead marketing activities and coordinate suppliers and customers across time zones.

Previously, at PYGA Industries, I led a multi-country supply chain and established an in-house aluminium frame factory in South Africa serving local sales and international distributors.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager

Current

13Industries (Pty) Ltd

Jan 2021 - Present (5 years 8 months)

Hold full operational ownership of 13Industries, managing a portfolio of 3 owned and 5 distributed component brands across a distributed, cross-border supplier and customer base. Coordinate daily operations across time zones, including warehouse management, stock forecasting, B2B sales, marketing, international importing, and financial reconciliation.

Operations Leadership Shopify B2B B2C Fulfilment Inventory Forecasting Warehouse Logistics Marketing Management vendor negotiation Financial Reconciliations Credit Control AI assisted Development Claude Code

Freelance Marketing Consultant

Self-Employed

Jan 2020 - Dec 2021 (1 year 11 months)

Provided social media marketing support for small businesses during a period of independent consulting.

Social Media Marketing Consulting

Operations Manager

PYGA Industries (Pty) Ltd

Jan 2014 - Dec 2020 (6 years 11 months)

Served as Operations Manager for PYGA Industries, reporting to four directors and acting as the project lead tying together a multi-country supply chain. Managed scope, budget, and delivery risk end-to-end, coordinating Taiwan-manufactured frames and parts for assembly in South Africa, and led the project to establish in-house manufacturing.

Project Management Supply Chain Management Manufacturing Operations Budget Management Risk Management International Logistics

Mountain Bike Skills Coach and Guide

Self-Employed

Jan 2009 - Dec 2015 (6 years 11 months)

Coached mountain bikers of all levels in technical terrain and race craft; supported national-series events.

Coaching Mountain Biking Event Support

Course Manager, XCM/XCO World Championships

NES Trails

Jan 2013 - Dec 2014 (1 year 11 months)

Managed a section of the 120 km course; coordinated UCI compliance, safety, spectator logistics, branding, media coverage, marshals and course marking.

Event Management Logistics Safety Compliance Stakeholder Coordination