Looking for a job

TRACY TEO

@tracyteo

Business operator and co-owner at NB Cycles, who built a bicycle sales and service business and leads its digital marketing.

South Africa

Message

What I'm looking for

I'm seeking a remote opportunity where I can leverage my entrepreneurial mindset, communication strengths, and digital fluency.

At NB Cycles, I built and managed a bicycle sales and service business from the ground up. I oversee accounting, stock management, and client relations.

I also lead digital marketing efforts, including SEO and social media. Daily interactions with suppliers and customers have been central to my work.

Previously, at BYC Aqua Solutions UK, I managed call sourcing and evaluation by 100+ staff and administered call volume workflows. At Hire Resolve, I recruited for mining, oil, and engineering sectors in Asia, conducting interviews in English, Mandarin, and Cantonese.

Experience

Work history, roles, and key accomplishments

Current

Co-Owner

Current

NB Cycles

Aug 2017 - Present (9 years 3 months)

Built and managed a bicycle sales and service business from the ground up, overseeing accounting, stock management, and client relations. Led digital marketing efforts including SEO and social media.

Business Operations Accounting Stock Management Client Relations Digital Marketing SEO Social Media Negotiation Communication Skills Self Management Decision making

Sourcing Manager

BYC Aqua Solutions UK

Aug 2015 - Aug 2017 (2 years)

Managed call sourcing and evaluation by 100+ staff, improving customer experience quality across global call centers. Administered call volume workflows and grew the sourcing team from one to five.

Call Sourcing Evaluation Customer Experience Workflow Management Team Leadership Remote Collaboration

Recruiter

Hire Resolve

Jul 2012 - Jul 2015 (3 years)

Spearheaded recruitment for mining, oil, and engineering sectors in Asia, managing the hiring pipeline end-to-end. Coordinated remote interviews, visa logistics, and onboarding, and conducted multilingual interviews.

Recruitment Candidate Sourcing Hiring Pipelines Interviewing Visa Logistics Onboarding Multilingual Communication

Retail Assistant

Harding Brothers

Jun 2008 - Jun 2010 (2 years)

Worked in onboard retail across cruise ship fleets, including Royal Caribbean and P&O, providing retail assistance to an international customer base. Handled stock control, merchandising, cash reconciliation, and worked towards sales targets.

Retail Stock Control Merchandising Cash Reconciliation Sales Customer Service