Hesbon Nyobuoro
@hesbonnyobuoro
Detail-oriented QA evaluator specializing in linguistic and localization quality.
What I'm looking for
I am a detail-oriented QA Evaluator with over three years of hands-on experience in linguistic quality assurance and content evaluation, specializing in South African English standards and localization. I have consistently ensured compliance with style guides while identifying linguistic errors to improve content accuracy.
At Telus International I conducted evaluations on 50+ pieces of content weekly and helped reduce client-reported errors by 20% through systematic QA methodologies, A/B testing, and process improvements. Previously I worked as a tester reporting and tracking bugs with JIRA and collaborating with developers to resolve issues within SLA timelines.
I also have experience building and evaluating NLP models for sentiment analysis, annotating over 10,000 sentences for machine learning, and translating between Zulu and English while preserving cultural nuance. I bring strong attention to detail, analytical thinking, and effective communication to roles focused on quality, localization, and AI-assisted language tasks.
Experience
Work history, roles, and key accomplishments
Quality Evaluator
Telus International
Jan 2024 - Present (2 years)
Conducted linguistic evaluations of 50+ content pieces weekly, ensuring South African English style compliance and reducing client-reported errors by 20% through systematic QA processes.
Tester
Meridial
Jan 2023 - Jan 2024 (1 year)
Reported and tracked bugs using JIRA and collaborated with developers to resolve issues within SLA timelines, contributing to improved release stability.
AI Specialist
Meridial
Jan 2020 - Jan 2023 (3 years)
Built and evaluated NLP models for sentiment analysis improving accuracy by 12% and annotated 10,000+ sentences to train ML algorithms, enhancing speech recognition systems.
Education
Degrees, certifications, and relevant coursework
University of South Africa
Bachelor of Arts, Linguistics
2018 - 2020
Grade: 3.8 / 4.0
Completed a Bachelor of Arts in Linguistics at the University of South Africa from 2018 to 2020 with a strong academic record.
Availability
Location
Authorized to work in
Job categories
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