Hesbon Nyobuoro

I am a detail-oriented QA Evaluator with over three years of hands-on experience in linguistic quality assurance and content evaluation, specializing in South African English standards and localization. I have consistently ensured compliance with style guides while identifying linguistic errors to improve content accuracy.

At Telus International I conducted evaluations on 50+ pieces of content weekly and helped reduce client-reported errors by 20% through systematic QA methodologies, A/B testing, and process improvements. Previously I worked as a tester reporting and tracking bugs with JIRA and collaborating with developers to resolve issues within SLA timelines.

I also have experience building and evaluating NLP models for sentiment analysis, annotating over 10,000 sentences for machine learning, and translating between Zulu and English while preserving cultural nuance. I bring strong attention to detail, analytical thinking, and effective communication to roles focused on quality, localization, and AI-assisted language tasks.