Hermann Wecke

Delivered personalized onboarding and technical support to small and mid-sized clients, implementing VoIP systems, cloud tools, and network connectivity solutions. Oversaw and streamlined onboarding processes, managed technical implementations, and developed support documentation and workflows. Provided multilingual support, managed ticketing systems, and handled telecom integrations while analyzi

Led a two-year research project on fraud involving the Brazilian instant payment platform ("PIX"), identifying tactics, victim profiles, and financial crime patterns. Exposed large-scale fake call center scams, analyzing tactics in identity theft, phishing, and account takeovers. Collaborated with telecom operators, financial institutions, and law enforcement to track, mitigate, and disrupt scam o

Designed, specified, installed, and configured equipment and software for the DoJ VoIP network based on Asterisk. Planned and implemented formal training sessions for the local IT Unit using a "learn-by-doing" approach.

Managed fraud monitoring and incident response related to online payments and financial services. Investigated identity fraud, chargeback disputes, and unauthorized payment activities. Worked with compliance teams to implement fraud prevention policies aligned with KYC standards.

Pursuing advanced studies in cyber-security, focusing on forensics and counter-terrorism strategies. Developing expertise in digital investigation techniques and threat analysis.

Studied core economic principles, including microeconomics, macroeconomics, and econometrics. Gained foundational knowledge in economic theory and analysis.