Henry Udeh
@henryudeh
IT support professional maintaining Windows and Microsoft 365 systems for end users.
CanadaWhat I'm looking for
I supported employees with hardware and software issues, installing and configuring Windows operating systems and business applications at Infotech – Peopleplus Management Services Ltd (Zenith Bank). I set up and deployed desktops, laptops, printers, and other IT equipment, and kept user accounts and permissions organized in Active Directory.
I troubleshoot network connectivity and system issues, assist users with Microsoft Office and Microsoft 365 apps, and complete routine updates and software installs. I document technical problems and resolutions while keeping customer service at the center of the work.
Experience
Work history, roles, and key accomplishments
System Administrator
Infotech – Peopleplus Management Services Ltd (Zenith Bank)
Nov 2021 - Nov 2022 (1 year)
Provided first-level technical support to employees for hardware and software issues. Installed, configured, and maintained Windows operating systems and business applications.
Education
Degrees, certifications, and relevant coursework
Institute of Management and Technology (IMT), Enugu
National Diploma, Computer Science
National Diploma in Computer Science from Institute of Management and Technology, Enugu, Nigeria in 2016.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
Skills
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