Henry Nwoye
@henrynwoye
Customer-focused Microsoft support specialist and customer representative delivering technical assistance and excellent communication.
NigeriaWhat I'm looking for
I am an energetic and dedicated customer support professional with a strong commitment to excellence and achievement of strategic goals.
I have hands-on experience as a Customer Representative at Gratulations Concepts (2021–2022), where I developed troubleshooting, problem-solving, and customer-handling skills in a modern gaming support environment.
Currently I work as a freelancer offering Microsoft support services, bringing technical expertise, adaptability, and quick mastery of new tools and processes.
I communicate proficiently in English, prioritize customer satisfaction, and consistently drive tasks to successful completion.
Experience
Work history, roles, and key accomplishments
Microsoft Support Specialist
Freelance
Deliver Microsoft support services to clients as a freelancer, resolving software and account issues and providing technical guidance.
Customer Representative
Gratulations Concepts
Jan 2021 - Dec 2022 (1 year 11 months)
Provided customer care and technical support for modern gaming products, resolving issues and improving customer satisfaction during 2021–2022.
Education
Degrees, certifications, and relevant coursework
NUNnamdi Azikiwe University
Bachelor of Science, Marketing
2015 - 2019
Completed a Bachelor of Science in Marketing at the Faculty of Management Sciences, Department of Marketing, graduating in 2019.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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