Brema remote

I am a reliable, tech-savvy customer support and IT helpdesk specialist with a B.Sc. in Economics and practical remote experience. I combine strong computing skills with clear English communication to deliver effective support via chat and email.

In my freelance technical support and virtual assistant role, I handled 100+ support messages weekly across multiple platforms, managed schedules and inboxes, and performed accurate data entry in Google Sheets and Excel.

I created SOP guides and documented recurring solutions to streamline remote workflows and improve user satisfaction through clear step-by-step troubleshooting guidance.

I am remote-ready with a stable internet connection, a flexible schedule, and verified Payoneer/Wise accounts for USD payments, committed to timely, detail-oriented support and continuous improvement.