Chukwuka Onyesom

I’m an Entry-Level IT Support and Cybersecurity Professional with hands-on experience in endpoint security, technical support, customer-facing IT operations, and cybersecurity best practices. I’m known for troubleshooting systems quickly, mitigating security threats, and supporting diverse users in fast-paced environments.

At JUMMY ENTERPRISES (2023–Present), I provide day-to-day IT support and endpoint security for organizational devices, reducing security threats by 33%. I also assist with access management and technical troubleshooting, while documenting issues and resolutions to improve response efficiency and service delivery.

I implement digital support strategies that improved customer engagement and increased customer traffic by 52%. I support cybersecurity awareness practices, device protection measures, and information security compliance, working closely with teammates to sustain operational efficiency and workplace productivity.

Previously, at MI TV (2022–2023), I supported IT operations in the control room—ensuring smooth broadcast and system functionality during live productions and news coverage. I also collaborated with media and technical teams, helped design and schedule templates using digital tools, and strengthened communication through customer-focused teamwork.